Privacy Policy for Rulex DataSync

1. Who We Are

Rulex DataSync provides product metafield import, export, and bulk data management features for Shopify stores through the Rulex DataSync app ("the App").

If you have any questions about this Privacy Policy, you can contact us at primedev026@gmail.com.

2. Information We Collect

From Merchants

• Shopify store information such as store name and domain
• App usage and configuration settings
• Import and export activity required to operate the App

From Your Shopify Store

To provide the App’s functionality, we may access certain Shopify store data, including:

• Product information such as product title, handle, and ID
• Product metafield definitions and metafield values
• Variant information when required for export or import
• Uploaded CSV or Excel files used for importing data

3. How We Use Information

• To provide and operate the App
• To export product metafield data into CSV or Excel files
• To import and update product metafield values
• To validate import files and detect data errors
• To provide customer support
• To improve App functionality and performance
• To comply with legal obligations

4. Uploaded Files

When you upload CSV or Excel files for import, the App may process the file data only for the purpose of updating your Shopify product metafields.

Uploaded files are not sold or shared with third parties for marketing purposes.

5. Sharing of Information

We do not sell merchant or customer data.

We may use trusted service providers for hosting, storage, database processing, or support. These providers only access information necessary to help us operate the App.

6. Data Retention

We retain store-related data only as long as necessary to provide the App and comply with legal obligations.

When the App is uninstalled, related store data will be deleted within a reasonable period unless retention is required by law.

7. Your Rights

Depending on your location, you may have rights to access, update, correct, or delete your data.

To make a request regarding your data, contact us at primedev026@gmail.com.

8. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact

If you have questions about this Privacy Policy or data practices related to Rulex DataSync, contact us at:

primedev026@gmail.com